Profile PictureFull NameJob TitleCompanySpeaker Bio
Steve BaileySteve BaileySenior Managing Director and Chief Mortgage Operations OfficerPennyMac Financial Services, Inc.Steve Bailey has held his current role with PennyMac since February 2016. He is responsible for directing the company’s loan servicing operations, including the implementation of the methods and programs directed at improving the value of acquired loans, as well as setting and managing performance goals for all aspects of the servicing and loan administration functions. Bailey provides executive oversight for the application development and portfolio strategy groups.
John BerczukJohn BerczukVP, Head of CTS Servicer ManagementWells Fargo Corporate TrustJohn Berczuk is responsible for servicer relationships, on site reviews and servicing transfers across all CTS product lines. His team works closely with servicers to ensure compliance with PSA provisions and regulatory requirements. He is also the primary contact for the rating agencies. Previous to his current role, Berczuk led the Master Servicing Default Oversight and Portfolio Analytics and Surveillance teams. Prior to joining Wells Fargo in 2007, he spent three years as the VP of Operations at LPS National Asset Management.
Daren BlomquistDaren BlomquistVP of Market EconomicsAuction.comIn his role, Daren Blomquist analyzes and forecasts complex macro- and microeconomic data trends within the marketplace and greater industry to provide value to both buyers and sellers using the Auction.com platform. Blomquist's reports and analysis have been cited by thousands of media outlets nationwide—including the Wall Street Journal, the New York Times, USA TODAY, and on many national network broadcasts, including CBS, ABC, CNN, CNBC, FOX Business, and Bloomberg.
Baker BreedloveBaker BreedlovePresident and General CounselIProperty ClaimsBaker Breedlove serves as principal legal counsel to IProperty Claims and its affiliates on a wide array of issues ranging from mortgagee rights and hazard insurance claims to investor regulations and compliance. Breedlove volunteers with Jacksonville Area Legal Aid’s Housing Unit, which assists low-income and special-needs groups on a variety of housing and landlord-tenant matters.
Robert CarusoRobert CarusoCEOSeriviceMacRobert Caruso is the CEO for ServiceMac. In this role, Caruso leads the company’s Sales, Strategy, Servicing Solutions and Loan Care divisions. Caruso held various executive roles at LPS (predecessor to Black Knight Financial Services) in Transaction Services, Default Management and Business Development.
Patrick CoxPatrick CoxSVP OperationsOcwen Financial ServicesPatrick Cox currently runs default servicing for PHH Mortgage. In this role, Cox is accountable for the performance of pre-foreclosure, foreclosure, bankruptcy, property preservation, invoicing and network administration. He has been with PHH Mortgage since July 2013.
Steve CrockerSteve CrockerSVPServiceLinkAs SVP of the Pre-Foreclosure and Loan Modification divisions at ServiceLink, Steve Crocker is responsible for the California, Texas, and Pittsburgh based pre-foreclosure title and loan modification operations. Crocker has been with the company for more than eight years and has been instrumental in developing processes and technology that deliver improved services to ServiceLink's clients. Prior to this role, Crocker served as VP of Client and Vendor Relations for ServiceLink and AVP, National Vendor Manager for LPS.
Roy DiazRoy DiazManaging ShareholderDiaz Anselmo Lindberg P.A. & Chairperson, LL100Roy Diaz is the shareholder of Diaz, Anselmo Lindberg, P.A. in Fort Lauderdale, Florida. Diaz has been a member of the Florida Bar since 1988, concentrating his practice in the areas of real estate, litigation, and bankruptcy. For over 20 years, he has represented lenders, servicers of both conventional and GSE loans, private investors, and real estate developers, with an emphasis on the mortgage servicing industry.
John DunneryJohn DunneryVPBayview Loan ServicingJohn Dunnery manages Bayview Loan Servicing’s non-performing GSE/agency residential loan portfolio. Bayview services and subservices 180,000 loans in 50 states and Puerto Rico. Dunnery is responsible for management and oversight of the government loan portfolio to regulatory and servicing guide requirements, including electronic data reporting, investor reporting and loan accounting, servicing advances, and claims. Prior to joining Bayview, he held senior loan servicing roles with Pacific Union Financial, LLC; Chase; and Wachovia, as well as serving as Senior Director-NSO with Fannie Mae.
William R. EmmonsWilliam R. EmmonsEconomist and AVP Center for Household Financial StabilityFederal Reserve Bank of St. LouisWilliam R. Emmons is the lead economist with the Center for Household Financial Stability at the Federal Reserve Bank of St. Louis, where he also serves as AVP. His areas of focus at the Center include household balance sheets and their relationship to the broader economy. He also speaks and writes frequently on banking, financial markets, financial regulation, housing, the economy, and other topics. His work has been highlighted in the New York Times, the Wall Street Journal, American Banker, and on PBS NewsHour, Bloomberg News, and other national programs.
Richard FergusonRichard FergusonPresidentCBC Mortgage CompanyRichard Ferguson joined CBC Mortgage Agency in 2014. The company has helped over 12,000 people nationally receive the funds needed to buy a home. To begin his career, Ferguson worked as a successful loan officer with Wells Fargo. Afterward, Ferguson sold his first company in 2004 and invested in several small companies.
Mark FlemingMark FlemingChief EconomistFirst American Financial CorporationMark Fleming is a real estate economist with 20 years’ experience in the mortgage and property information business. His research interests include real estate and urban economics, applied econometrics, and mortgage risk. Fleming is regular commentator on news channels CBS, CNBC, Fox Business News, and NPR.
Yvette GilmoreYvette GilmoreSVP, Servicing Product StrategyServiceLinkYvette Gilmore is responsible for leading the development of ServiceLink's products and services that support strategic servicer client initiatives, including ServiceLink's EXOS One Marketplace. Gilmore has more than 20 years' experience leading servicer relationship and performance management efforts for leading Fortune 500 financial service organizations. Prior to joining ServiceLink, Gilmore spent more than a decade at Freddie Mac, where she held several leadership positions and most recently served as VP of Servicer Relationship and Performance Management.
Michael GreenbaumMichael GreenbaumCOOSafeguard PropertiesMichael Greenbaum joined Safeguard in July 2010 and has continued to take on additional duties and responsibilities within the organization, including the role of VP of operations in 2013 and then COO in 2015. Greenbaum has a proven track record of excellence, partnership and collaboration at Safeguard. Under Greenbaum's leadership, all operational departments of Safeguard have reviewed, updated and enhanced their business processes to maximize efficiency and improve quality control.
Stephen HladikStephen HladikPartnerHladik,Onorato & Federman LLPFormerly a Deputy Attorney General in charge of the Harrisburg office of the Pennsylvania Bureau of Consumer Protection, Stephen M. Hladik brings a broad range of experience to his mortgage foreclosure, bankruptcy, tax sale, and UDAP legal practice. A graduate of the Pennsylvania State University, Hladik obtained his law degree from Widener University, with honors, where he served as Internal Managing Editor of the Law Review. Hladik gained significant expertise in lending law enforcement while serving in the Pennsylvania Attorney General's Bureau of Consumer Protection, handling UDAP, FDCPA, RESPA, and TILA cases.
Dave HughesDave HughesSVP Customer CareRoundPoint Mortgage Servicing CorporationDave Hughes serves as SVP of Customer Care, which includes customer service, delinquency management, disaster recovery, correspondence and complaint management, workforce optimization, and credit reporting. During his tenure with RoundPoint, Hughes has built systems, processes, and controls designed to maximize operational efficiencies, ensure guideline compliance, and deliver story-worthy customer experiences. Hughes has 25 years’ banking and mortgage experience in both servicing and originations. Prior to RoundPoint, Hughes held leadership roles at Wells Fargo, Bank of America, and Aurora Loan Services.
Joe IafigliolaJoe IafigliolaCFOSafeguard PropertiesAs the CFO for Safeguard, Joe Iafigiola is responsible for the Control, Quality Assurance, Business Development, Accounting & Information Security departments, and is a Managing Director and Operating Partner of SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets. Iafigiola has an MBA from The Weatherhead School of Management at Case Western Reserve University and is a Certified Management Accountant.
Wes IseleyWes IseleySenior Managing DirectorCarrington Mortgage HoldingsWes Iseley is a customer service-focused general management executive with proven success leading organizations to profitability throughout all economic cycles. His experience ranges from directing large firms to developing growing companies into industry leaders. At Carrington Holding Company, Iseley is responsible for all external transactions and manages Carrington’s relationships across the Carrington family of companies. Prior to Carrington, Iseley was President of Saxon Mortgage, a Morgan Stanley Company. He worked daily with the trading desk at Morgan Stanley and reported directly to the Global Head of Residential Real Estate.
Kurt JohnsonKurt JohnsonChief Credit OfficerMr. CooperIn his current role, Kurt Johnson is responsible for setting all credit risk related policy and governance. With over 20 years’ experience in the mortgage-banking industry, he joined Mr. Cooper in 2015. Prior to coming aboard, Johnson spent six years as EVP at OneWest Bank and nearly a decade as SVP at Indymac Bank, where he helped develop a streamline modification program that served as the template for HAMP. He holds a bachelor’s degree in Economics and Math from Occidental College and a master’s degree in Business Administration and Finance from Cornell University.
Tendayi KapfidzeTendayi KapfidzeChief EconomistLendingTreeTendayi Kapfidze leads the company’s analysis of the U.S. economy with a focus on housing and mortgage market trends. Kapfidze served as Director of Global Economics at Pfizer, Director of Economic and Capital Markets Research at Ally Financial, and as VP and Senior Economic Analyst in the chief investment office at Bank of America. Tendayi earned his B.S. in Engineering Management at Saint Louis University and his M.S. in Applied Economics from Johns Hopkins University. He is a member of the Economic Club of New York.
Eric KaplanEric KaplanDirector, Housing Finance ProgramMilken InstituteEric Kaplan focuses on the health, sustainability, and reform of the U.S. housing finance ecosystem. He regularly engages policymakers, regulators, industry stakeholders, and consumer advocates on such issues as the roles of public and private capital, primary and secondary market dynamics, and lending and servicing practices, maintaining a focus on consumer, industry, and systemic impact. Kaplan brings 27 years’ housing and mortgage experience across a variety of finance, legal, and policy roles. Prior to joining the Milken Institute, Kaplan served as a managing partner at Ranieri Strategies LLC.
Jack KonykJack KonykExecutive Director, Government AffairsWeiner Brodsky Kider PCJohn V. Konyk is Executive Director of Government Affairs at Washington, D.C.-based Weiner Brodsky Kider PC, one of the nation's leading law firms practicing in the financial services area. He has over four decades of financial services experience, having held a wide array of front-line and back-office positions in consumer banking and lending disciplines with a concentration in all aspects of mortgage finance. Prior to joining Weiner Brodsky Kider, he spent 14 years at National City Bank, now merged into PNC.
Vanessa LindowVanessa LindowCo-CEO/Co-PresidentBayview Loan ServicingVanessa Lindow, Senior Vice President for Bayview Loan Servicing, is responsible for Fulfillment Retention, Government Loan Servicing, and Operation Support. With over 20 years of experience in residential and commercial lending, Vanessa has been instrumental in making Bayview a simpler, smaller, safer, and stronger institution. Vanessa joined the company in February 2008. During her tenure at Bayview, Vanessa’s held previous executive positions in relationship management, business intelligence, loss mitigation, and customer relations. Prior to joining Bayview, Vanessa held a senior paralegal position at a boutique law firm based out of Miami. Vanessa received her B.S. degree from Florida Internal University.
Tian LiuTian LiuChief EconomistGenworth Mortgage InsuranceTian Liu is the Chief Economist at Genworth Mortgage Insurance, responsible for economic, housing, and mortgage origination forecasts. He has published a quarterly First-Time Homebuyer Market Report since June 2017 and a weekly economic report. Liu’s commentary on the housing market has been featured in the Wall Street Journal, New York Times, CNBC, Reuters, Inside Mortgage Finance, and other trade publications.
Alex McGillisAlex McGillisSenior Director Product DevelopmentQuicken LoansAlex McGillis leads the following teams at Quicken Loans: Change Management, Information Strategy, Knowledge Management, Content Strategy, and Content Design. He was previously responsible for product development and policy for servicing the company’s government and private portfolio loans, and has also served as a Product Manager for VA and FHA. In addition, he is the co-chair of the Future of Loss Mitigation Task Force, Chair of the Loan Administration Committee for the Mortgage Bankers Association, and part of the Urban Institute’s Mortgage Servicing Collaborative.
Leslie MeauxLeslie MeauxSVPGinnie MaeLeslie Meaux is the SVP in the Office of Issuer and Portfolio Management at Ginnie Mae. Meaux and her team provide program support and oversight for the 400 plus issuers currently doing business with the firm. Prior to joining Ginnie Mae, Meaux had an extensive career in housing finance with both GSEs, having managed seller/servicers relative to relationship, change, and performance management. Meaux holds a Master of Arts degree in Psychology from Duquesne University.
Stanley MiddlemanStanley MiddlemanCEOFreedom MortgageStan Middleman is a prominent business strategist within the industry. Middleman has served on numerous advisory boards, including Freddie Mac, Ellie Mae, Inc., and Fannie Mae. He has over 30 years’ experience in the financial services industry.
Lindsey PryorLindsey PryorSenior Manager of Business DevelopmentAltisourceAt Altisource Field Services, Lindsey Pryor leads strategic product and business initiatives. Pryor focuses on product innovation, business performance, and client satisfaction. Previously, she served as a client relationship manager overseeing operational performance. Prior to joining Altisource Field Services, Pryor held management positions at Bank of America and Nationstar, where she gained invaluable experience in mortgage servicing operations and vendor management.
Ben PurserBen PurserChief Compliance OfficerRoundPoint Mortgage Servicing CorporationSince 2015, Ben Purser has been the Chief Risk Officer for RoundPoint Mortgage Servicing Corporation. He has held a number of senior financial services governance roles, having been the Chief Audit Executive at two public firms as well as the CCO for the TARP program at the U.S. Treasury, where he helped develop and oversee the “Making Home Affordable” initiative. He has also held senior positions at Caliber Home Loans and Ocwen.
Mike RawlsMike RawlsEVP & CEOXomePrior to joining Xome in 2020, Mike Rawls served as the EVP of Servicing for Mr. Cooper Group, where he held operational responsibility for the company’s entire servicing portfolio. Since joining the company in 2000, Rawls has served in several leadership positions including as President of Champion Mortgage and senior roles in the company’s originations channels. Previously, Rawls held leadership roles at Banc One Financial Services from 1997–1999 and at Household Financial Services from 1991–1997. He received a B.A. in Business Management from Virginia Wesleyan College.
Caroline ReavesCaroline ReavesCEOMortgage Contracting ServicesCaroline Reaves is CEO of MCS, a nationwide provider of property preservation, inspections, REO property maintenance, property registrations, and additional mortgage services to the financial services industry. Reaves was named to this position in October 2009 and her leadership also extends to being an active member of MCS’ board as well as the chairperson of MBA’s P&P Work Group, a position that she has held for over 20 years.
Tim RoodTim RoodHead of Industry RelationsSitusAMCTim Rood co-founded The Collingwood Group in 2009 and was also Co-Founder and Managing Director of the firm’s predecessor company, Capital Financial Solutions. Rood has over two decades of mortgage industry and entrepreneurial experience. He advises organizations to optimize the business opportunities and to mitigate and manage the risks in and around Washington, D.C. Rood is a regular contributor to various national media outlets including CNBC, Bloomberg Television, the Washington Post, the New York Times, and the Wall Street Journal.
Jesse RothJesse RothSVP, Business DevelopmentAuction.comJesse Roth has been in the finance/mortgage industry for over 20 years and has held roles in default servicing, portfolio management, and capital markets for Citibank, Fannie Mae, and GMAC.
Candace RussellCandace RussellVPCarrington Mortgage ServicesCandace Russell is VP of Post-Sale Activities in Default Servicing at Carrington Mortgage Services and leads Carrington’s efforts to manage default inventory, as well as reduce enterprise risk factors. Carrington is a vertically integrated real estate and mortgage company that specializes across the lifecycle of single-family assets. Her experience in the mortgage industry is broad and deep, covering mortgage originations, performing loans, loss mitigation, foreclosure, claims, and risk management. Russell is currently Chair for the Mortgage Bankers Association Loan Administration Committee.
Rida SharafRida SharafChief Strategy OfficerUSRESRida Sharaf works with USRES’ senior management team to assist in the facilitation and implementation of business strategies across the USRES family of companies. Sharaf believes strongly in the development of close partnerships and the offering of efficient product/service solutions for the continued success of mortgage lenders, investors, and servicers. He is an asset disposition and liquidation expert with deep operational experience in the areas of real estate owned management, valuation, asset marketing, business process-flow, process automation, and dynamic field-service solutions
Gagan SharmaGagan SharmaPresident & CEOBSI Financial ServicesGagan Sharma acquired BSI Financial Services from a bank in 2006. Prior to BSI, Sharma founded a global outsourcing company serving the financial services and technology industries. He raised institutional equity financing and increased the company’s labor force to more than 1,200 people before selling it. Before that, Sharma was a consultant with Deloitte, advising clients on matters of strategy and operations in the financial services and high-tech industries. Sharma has an MBA from the Wharton School at the University of Pennsylvania and a B Tech from the Indian Institute of Technology, Delhi.
Neil ShermanNeil ShermanPresident, Managing Partner Default OperationsSchneiderman & Sherman, PCNeil Sherman is Managing Partner for Schneiderman & Sherman, P.C. a real estate law firm located in Farmington Hills, Michigan. He is on the Advisory Board of the leading default servicing trade association, Legal League 100. Sherman is a graduate of the University of Western Ontario where he received his Bachelor of Arts in Psychology.
Ravi SinghRavi SinghChief Product & Technology OfficerAuction.comSingh is an entrepreneur, investor, technologist and a product strategist with an acute understanding of market, trends, competitive activities, challenges and factors for success. He brings a deep understanding of how to leverage data to drive innovation and product development across multiple verticals. Ravi founded NaviVision in 2005 and built a semantic search and product matching engine that analyzed products across multiple channels and aggregated like products for analytics and business intelligence.
Terry SmithTerry SmithCEORushmore Loan Management ServicesAs CEO, Terry Smith has led Rushmore to five years of strong growth in the residential mortgage servicing space. Smith is also Co-Founder and a Senior Managing Director at Roosevelt Management Company, where he is responsible for capital markets operations and servicing. Smith formerly worked as a Managing Director at Ellington Management Group. He also worked at Morgan Stanley, where he was responsible for the residential Alt-A conduit, subprime acquisition due diligence, and residential servicing oversight-analytics. He also worked for C-Bass/Litton Loan Servicing and was responsible for a start-up and management of a 125-person team that performed due diligence, property valuation, and REO asset disposition functions.
Elizabeth SquiresElizabeth SquiresDirectorSafeguard PropertiesElizabeth Squires is a director of client account management for Safeguard. She joined Safeguard in 2011 as an REO specialist and has continued to take on additional duties and responsibilities within the organization, including client account representative, business analyst, supervisor, and manager all within the Client Account Team. Squires has also successfully partnered with clients to coordinate multiple IT Integration projects that help improve efficiency and optimize processes.
Jeff TennysonJeff TennysonCEOLima One CapitalJeff Tennyson joined Lima One Capital as CEO in January 2018. Tennyson is responsible for the company’s overall business strategy and day-to-day operations. He brings more than 30 years of financial services leadership, operating, and executive experience to the company and has held C-level executive roles at both single-family rental and residential mortgage lenders. Prior to Lima One, Tennyson served as the President of Clayton Holdings, LLC, where he served on Radian’s Executive Committee and oversaw the global Mortgage Services business units.
Jeffrey TeschJeffrey TeschCEORCN CapitalJeffrey Tesch is responsible for overseeing the day-to-day operations of RCN Capital LLC, including sales growth initiatives, underwriting review with compliance oversight, and leadership of senior-level strategic planning. Joining the company in 2010 as Managing Director, Tesch led efforts to develop a national brand in private lending with the best practices and transparent products for a diverse customer base. Since RCN’s inception, Tesch has personally underwritten over 5,500 loans and overseen over $1 billion in originations.
Courtney ThompsonCourtney ThompsonSVP, Director Default Servicing OperationsFlagstar BankCourtney Thompson joined Flagstar in 2014, bringing marked litigation, advisory, and consulting experience to her role. Thompson manages the direction, the strategy, and the teams responsible for all aspects of the bank’s delinquent asset servicing program, and is responsible for developing the business line’s data and portfolio oversight program, which delivers industry leading transparency into, and the strongest control environment around, the default mortgage servicing process.
Ann ThornAnn ThornChief Loan Administration OfficerCaliber Home LoansAnn Thorn is the leader of Production and Servicing Operations at Caliber Home Loans, contributing to the management of $61 billion in loan production and a $145 billion servicing portfolio. In this role, Ann is responsible for the end-to-end customer experience, from Origination Operations through Customer Service and Default programs. She is also an executive stakeholder for Caliber's Transformation strategy, enhancing Operations processes for the evolving digital landscape. Thorn is a seasoned industry leader with over 30 years leading large operations in the areas of Originations, Servicing, and Default processes.
Jessica ThorneJessica ThorneVP, Client RelationsServiceLinkJessica Thorne is a VP Client Relations for ServiceLink’s Default Services division. She is responsible for the Client Relations team, which includes the Client Relations Managers and Onsite Client Representatives for the Loss Mitigation, Pre-Foreclosure Title, REO Title, and Close divisions. Previously, Thorne worked in a similar client service and sales roles at Stewart Lender Services and two real estate law firms.
Tony Van NessTony Van NessFounderVan Ness Law FirmThe Van Ness Law Firm is certified minority-owned with locations in Deerfield Beach and Miami. Tony Van Ness represents national mortgage lenders, servicers, and financial institutions throughout Florida on default-related matters. The firm had the distinction of becoming Fannie Mae Retained Counsel in 2010 and has won several awards for its performance over the years from clients. Van Ness serves on multiple boards for trade, associations, and charity.
John VellaJohn VellaChief Revenue OfficerAltisourceJohn Vella serves as Chief Revenue Officer of Altisource. Previously, he served as COO of Equator, LLC. He began his financial services career with the FDIC and Freddie Mac and later served as Chief Sales Officer for H & R Block's mortgage company, CEO of Household International's Automotive Business, President and CEO of Bear Stearns EMC Mortgage Company, and as EVP for special servicing of GMAC/RESCAP. He holds a Bachelor of Science in English from Springfield College.
Michael WaldronMichael WaldronGeneral Counsel and Chief Compliance OfficerBayview Loan ServicingAt Bayview Loan Servicing, Michael S. Waldron is responsible for the Compliance and Oversight Department’s management, leadership, and direction as well as the company’s overall compliance strategy. Prior to joining Bayview, Waldron was Practice Leader of Ballard Spahr’s nationally recognized Mortgage Banking Group. With over 20 years’ serving the industry in a wide variety of legal and compliance-related functions, Waldron is known for his ability to navigate the regulatory landscape and build relationships that add value to those with whom he works.
Jacob WilliamsonJacob WilliamsonVP, REAM Fulfillment & Operational AnalysisFannie MaeAt Fannie Mae, Jacob Williamson is responsible for oversight and management of all end-to-end collateral capabilities. These include front-end collateral policy design, property valuations, collateral valuation process modernization, and real estate. In the real estate space, Williamson is responsible for various foreclosure and REO functions, including short sales, foreclosure sale strategy, eviction/redemption oversight, mortgage release/rental operations, property preservation/inspections, repairs, closing/title, HOA/tax management, REO sales, and REO auctions.
Marissa YakerMarissa YakerForeclosure AttorneyPadgett Law GroupMarissa M. Yaker, Esq. is the Managing Attorney of Foreclosure for Padgett Law Group. As a full-service creditors’ rights law firm operating in Florida, Georgia, Tennessee, Arkansas, Texas, and Ohio, Yaker oversees foreclosure processing and operations across seven physical locations within the firm’s footprint. Yaker’s practice is primarily focused on creditor’s rights and foreclosure, an area of law that she has practiced for five years. In January 2020, she was recognized by DS News as one of the Top 25 Women in Law.