Servicer & government track

The 2025 Five Star Conference offers a tailored experience that brings together professionals from Mortgage Servicing, Lending, and GSE’s to provide content specifically designed to understanding the currently evolving landscape. From in-depth discussions on industry challenges to targeted networking with peers and policy leaders, this track equips you with the strategies, insights, and connections to succeed, all while giving you the flexibility to explore general sessions across the conference.

AGENDA

More to be announced! Check back for details. 

Monday, September 29

9:00 AM - 11:30 AM

Servicer Leadership Roundtable
INVITATION ONLY

This is a private meeting between top servicers and Legal League leadership. Discussions will hinge around key areas of improvement and the collaboration needed to provide meaningful solutions. 

Invited servicers and Legal League leadership only.


 

1:30 PM - 5:00 PM

Lending & Origination Forum 
The Lending & Origination Forum brings together leading voices from across the housing ecosystem to explore the evolving landscape of mortgage lending. Featuring a dynamic lineup of mortgage executives, GSE and government officials, technology and service providers, housing advocates, and nonprofit leaders, this forum will offer in-depth panel discussions on key topics including insurance, borrower engagement and marketing strategies, and innovative approaches to homebuyer education.

        

Tuesday, September 30

8:30 AM - 11:30 AM

Distressed Assets Forum 
Join top servicers and attorneys for three powerhouse panels exploring the most pressing legal issues in default servicing, such as foreclosure litigation, FHA/VA program reforms, and bankruptcy compliance. From title defects and standing challenges to the October rollout of the FHA toolkit and new interpretations of Rule 3002.1, this series delivers practical, real-time insight into regulatory, operational, and litigation risks. A must-attend for anyone navigating the ever-evolving legal landscape of default servicing.

        

 HOSTED BY

 

 

11:30 AM - 1:00 PM

Keys for Life Luncheon 
Hear from Freedom Mortgage on the State of the Industry and help us celebrate the 2025 Lifetime Achievement Award recipient and honor United States military veterans during a special presentation.

 

PRESENTED BY

 


 

1:15 PM - 5:00 PM

Mortgage Servicing Forum 
The Mortgage Servicing Forum convenes leaders from across the servicing ecosystem to tackle the most pressing challenges and emerging opportunities shaping the industry. Featuring a diverse slate of speakers, including servicing executives, GSE and government officials, legal and compliance experts, economists, and technology providers, this forum offers insights into regulatory trends, borrower engagement, portfolio management, and the future of servicing operations. A special fireside chat with a prominent government housing leader will anchor the conversation with a forward-looking perspective on housing policy and industry collaboration.

        

Wednesday, october 1

8:00 AM - 11:30 AM

Legal League Default Servicer Certification - Level I
INVITATION ONLY
    - Lenders & Servicers | $400 Add-on
    - Employees & Invited Guests of Legal League Members | $50 Add-on

Receive certification and gain a full understanding of the default servicing process, from beginning to end, so that you are better equipped to fulfill your role. During this in-person class, top attorneys will provide insights into the most important aspects of servicing and other relevant industry skills, including:

  • Bankruptcy 101
  • Advanced Bankruptcy
  • Foreclosure 101
  • Advanced Foreclosure
  • Judicial vs. Non-Judicial
  • Boarding/Independent Verification
  • How to Be a Witness
  • How to Sign Documents
  • Documenting a Servicing File

After this Legal League certification, you will be more valuable to your clients and peers, as well as more confident in your work.

Select class during registration or when modifying registration to RSVP.
*Class purchase option will appear for Legal League members and approved Lenders & Servicers when email address is entered.

Email memberships@thefivestar.com to request access.
 

Legal League Default Servicer Certification - Level II
INVITATION ONLY
    - Lenders & Servicers | $400 Add-on
    - Employees & Invited Guests of Legal League Members | $50 Add-on

The next level of Legal League certification is structured into two vital components. The first portion will cover important regulations, policies, and governmental agencies that impact the work of servicers. The second portion focuses on complex issues that require more specialized knowledge. Topics in this certification include:

  • The Real Estate Settlement Procedures Act 
  • The Truth in Lending Act
  • Fair Debt Collections Practices Act
  • Consumer Financial Protection Bureau
  • Loss Mitigation
  • Natural Disasters
  • Estoppel
  • Advances/Taxes
  • Title Issues

 

Select class during registration or modifying registration to RSVP.
*Class purchase option will appear for Legal League members and approved Lenders & Servicers when email address is entered.
Email memberships@thefivestar.com to request access.

 

8:30 AM - 11:30 AM

MTech Forum 
The MTech Forum explores the dynamic intersection of mortgage and technology, spotlighting the tools, trends, and transformations reshaping the industry. With panels focused on AI-driven solutions, cybersecurity, digital innovation, and operational efficiency, this forum brings together tech leaders, mortgage professionals, and futurists for forward-thinking discussions. A keynote address from a leading voice in financial technology will anchor the event with big-picture insights into the future of mortgage innovation. 

       

11:30 AM - 1:30 PM

Women in Housing Leadership Awards Luncheon
Join Five Star in celebrating the tremendous achievements of remarkable businesswomen whose contributions continue to impact the housing and mortgage servicing industries. Meet this year's outstanding Women in Housing finalists and hear from a selection of industry-leading woman executives during an exclusive panel delving into the struggles and triumphs they have encountered while building their careers within our industry.

Lunch | 11:30 a.m.
Awards Program | 12:00 p.m.

PRESENTED BY