Schedule of Events

Agenda details are subject to change. Please check back regularly for updates and speaker additions.

All times are listed in Central Daylight Time (CDT).

2025 Agenda

SUNDAY, september 28

7:30 AM - 6:00 PM

Registration Open (Limited)*
Upon your arrival, make your way to the Five Star Registration & Hospitality Desk located on the 3rd floor to retrieve your registration materials. The dedicated team will be available to assist you in confirming the locations for conference events and addressing any inquiries you might have.

*Registration is open for certificate class participants, exhibitor setup, and early arrivals. Exhibit Hall and other conference functions outside of the designated classes will not be open until Monday morning.
 

8:00 AM - 5:00 PM

REO Certification Course
OPEN TO ALL ATTENDEES
    - Five Star Members | $750 Add-on*
    - General Admission | $1,200 Add-on

This REO Certification will provide the highest education that real estate agents can learn from an experienced agent and instructor. The content will cover the important markets for agents to know and opportunities for success: Short Sales and REO listings. By learning the lifecycle of a foreclosure, you prepare yourself not just for additional opportunities but to understand the REO process from start to finish.  

Upon completing the coursework, you will take an online assessment. To earn certification, you must pass the exam with 70% or above. All certified attendees will be sent a digital badge for their social media and email.  

    

Open to all conference registrants. Limited seating.
8-hour certification course prior to the start of the conference.
Lunch break from 12:00-1:00 PM; Lunch is not included.


Select add-on during registration or modifying registration to purchase and RSVP. 
*Five Star Members email addresses will trigger special member pricing.

5:00 PM - 6:30 PM

Agent Welcome Reception - Powered by the FORCE  
OPEN TO ALL AGENTS

Hosted by the FORCE, this reception will serve as a pre-conference gathering of agents. This is a great chance to build a network of referrals, make connections prior to the bustle of the conference, and learn more about the FORCE. 


 

MONDAY, september 29

7:30 AM - 6:00 PM

Registration & Hospitality Desk Open
Stop by the Registration & Hospitality Desk to retrieve your registration materials when you arrive. The onsite team will be available to provide assistance or address any inquires throughout the conference.
 

8:00 AM - 5:00 PM

Exhibits Open
Opportunities are endless throughout the exhibition area. In the central thoroughfare outside the ballrooms, experience product demos and engage with vendors to cultivate your network. Connect with industry leaders that can help build your business to last. 


 

8:30 AM - 11:30 AM

FORCE Rally
FORCE MEMBERS & INVITED ASSET MANAGERS ONLY

The market landscape is changing. Despite easing inflation and interest rates, the uncertainties of an election year leave many questions about where the market is headed in the months and years ahead. You need to know what to expect and how to prepare. The FORCE Rally will bring you relevant content, top-tier speakers, and exclusive insights so you can evolve your business to the next level amidst an unpredictable and tumultuous economic landscape. 

RSVP required.


 

9:00 AM - 11:30 AM

Servicer Leadership Summit  
INVITATION ONLY

This is a private meeting between top servicers and Legal League leadership. Discussions will hinge around key areas of improvement and the collaboration needed to provide meaningful solutions. 

Invited servicers and Legal League leadership only.


 

11:30 AM - 1:00 PM

Keys for Life Opening Luncheon 
Kick off your Five Star Conference experience at the Keys for Life Opening Luncheon! Open to all participants, this luncheon serves as the initial assembly, establishing the foundation for the entire conference. Hear from Freedom Mortgage on the State of the Industry and help us celebrate the 2025 Lifetime Achievement Award recipient and honor United States military veterans during a special presentation. Learn exclusive details about the silent auction and discover how to maximize your Five Star experience. 

 

PRESENTED BY

 


 

1:30 PM - 5:00 PM

Five Star Academy Class Pass - Powered by the FORCE
OPEN TO ALL ATTENDEES
    - Five Star Member Class Pass - $150
    - General Admission Class Pass - $300 

On Monday afternoon, the FORCE is offering six courses that are open to all conference attendees. Two courses will be held concurrently during each time slot providing an opportunity to attend three classes total.
Purchase of Class Pass is required for admittance and includes access to all classes. 

Tentative Classes:
Short Sales
Marketing in the Modern Real Estate Age
Probate to Profit
Bankruptcy
Tax Lien
Title Issues

    

These classes are designed for agents and brokers, but they are open to all attendees. 
Select Class Pass add-on during registration or when modifying registration to purchase.
*Five Star Member email addresses will trigger special member pricing. 

 

1:30 PM - 2:30 PM

LENDING & ORIGINATION FORUM:
Insurance

Details to be announced.

         
 

PROPERTY PRESERVATION FORUM:
Policy

Details to be announced.

         
 

2:45 PM - 3:45 PM

LENDING & ORIGINATION FORUM:
Marketing

Details to be announced.

         
 

PROPERTY PRESERVATION FORUM:
Urban Blight

Details to be announced.

         
 

4:00 PM - 5:00 PM

LENDING & ORIGINATION FORUM:
Homebuyer Education

Details to be announced.

         
 

PROPERTY PRESERVATION FORUM:
Natural Disasters

Details to be announced.

         
 

5:00 PM - 7:30 PM

Opening Night Reception 
Make the most of your Five Star Conference experience by joining industry elites at the Opening Reception, hosted by Freedom Mortgage. Seize this invaluable opportunity to network with clients and fellow professionals to explore potential new partnerships at the Omni's Texas Spice. 

PRESENTED BY

 
 

tueSDAY, september 30

7:30 AM - 5:30 PM

Registration & Hospitality Desk Open
Visit the Five Star Registration & Hospitality Desk to check-in and collect your registration materials when you arrive. The team will be on hand to assist and answer any questions you may have.
 

8:00 AM - 8:30 AM

Continental Breakfast
Grab a quick bite before the day begins!


 

8:00 AM - 9:30 AM

Property Preservation Executive Forum Member Breakfast
INVITATION ONLY

With representation from the nation’s most prominent field services companies, the Property Preservation Executive Forum (PPEF) member meeting is designed to bring together property preservation executives and leading mortgage servicers for transparent conversations about the state of the industry and interactions with clients.

Members of the PPEF membership group and Five Star invited guests only. RSVP required.

 

8:00 AM - 5:00 PM

Exhibits Open
Meet with vendors who can help enhance your business. Grab a beverage and network with industry innovators.


 

8:30 AM - 9:30 AM

DISTRESSED ASSETS FORUM:
Economic Outlook: Market Update
Details to be announced.

         
 

REAL ESTATE INVESTMENT FORUM:
Build-to-Rent
Details to be announced.

         
 

9:45 AM - 10:45 AM

DISTRESSED ASSETS FORUM:
REO

Details to be announced. 

         
 

REAL ESTATE INVESTMENT FORUM:
Investments

Details to be announced. 

         
 

11:00 AM - 12:00 PM

DISTRESSED ASSETS FORUM:
Foreclosure

Details to be announced.

         
 

REAL ESTATE INVESTMENT FORUM:
Property Management

Details to be announced. 

         
 

12:00 PM - 1:00 PM

Lunch
Take a break and refuel over lunch, then hit the Exhibit Hall to learn what products and services can help you in your business.


 

1:05 PM - 1:30 PM

MORTGAGE SERVICING FORUM:
Keynote Address

Details to be announced.

         
 

1:30 PM - 2:30 PM

MORTGAGE SERVICING FORUM:
Updates from Government Agencies and Enterprises

Details to be announced.

         
 

REAL ESTATE INVESTMENT FORUM:
Lending Solutions

Details to be announced.

         
 

2:45 PM - 3:45 PM

MORTGAGE SERVICING FORUM:
Economic Outlook: Housing Market Update

Details to be announced.

         
 

REAL ESTATE INVESTMENT FORUM:
What's New in Commercial? 
Details to be announced.

         
 

4:00 PM - 5:00 PM

MORTGAGE SERVICING FORUM:
Fireside Chat

Details to be announced.

         
 

REAL ESTATE INVESTMENT FORUM:
Alternative Revenue Streams
 
Details to be announced.

         
 

5:00 PM - 7:00 PM

The Five Star Block Party 
A new way to connect and network with clients, the Five Star Block Party takes the festivities to the streets on the second night of the conference. Outside, in front of the hotel, the backdrop of the Dallas skyline and lively entertainment will provide a vibrant setting open to all attendees to enjoy. Lining the block, the Restaurants on Lamar will host sponsored gatherings adjacent to the Block Party where convenience and ambiance create the perfect balance for an incredible night of networking and exposure.   


 

WEDNESDAY, october 1

7:30 AM - 2:00 PM

Registration & Hospitality Desk Open
The onsite team will be available to provide assistance or address any questions you have.
 

8:00 AM - 8:30 AM

Continental Breakfast
Enjoy a continental breakfast before you kick off your final conference day. Ask someone to meet you for breakfast to maximize your connection time.


 

8:00 AM - 11:30 AM

Legal League Default Servicer Certification - Level I
INVITATION ONLY
    - Lenders & Servicers | $400 Add-on
    - Employees & Invited Guests of Legal League Members | $50 Add-on

Receive certification and gain a full understanding of the default servicing process, from beginning to end, so that you are better equipped to fulfill your role. During this in-person class, top attorneys will provide insights into the most important aspects of servicing and other relevant industry skills, including:

  • Bankruptcy 101
  • Advanced Bankruptcy
  • Foreclosure 101
  • Advanced Foreclosure
  • Judicial vs. Non-Judicial
  • Boarding/Independent Verification
  • How to Be a Witness
  • How to Sign Documents
  • Documenting a Servicing File

After this Legal League certification, you will be more valuable to your clients and peers, as well as more confident in your work.

Select class during registration or when modifying registration to RSVP.
*Class purchase option will appear for Legal League members and approved Lenders & Servicers when email address is entered.

Email memberships@thefivestar.com to request access.
 

Legal League Default Servicer Certification - Level II
INVITATION ONLY
    - Lenders & Servicers | $400 Add-on
    - Employees & Invited Guests of Legal League Members | $50 Add-on

The next level of Legal League certification is structured into two vital components. The first portion will cover important regulations, policies, and governmental agencies that impact the work of servicers. The second portion focuses on complex issues that require more specialized knowledge. Topics in this certification include:

  • The Real Estate Settlement Procedures Act 
  • The Truth in Lending Act
  • Fair Debt Collections Practices Act
  • Consumer Financial Protection Bureau
  • Loss Mitigation
  • Natural Disasters
  • Estoppel
  • Advances/Taxes
  • Title Issues

 

Select class during registration or modifying registration to RSVP.
*Class purchase option will appear for Legal League members and approved Lenders & Servicers when email address is entered.
Email memberships@thefivestar.com to request access.

 

8:30 AM - 9:30 AM

MTECH FORUM:
AI Solutions

Details to be announced.

         
 

9:30 AM - 9:45 AM

MTECH FORUM:
Keynote Address

Details to be announced.

         
 

9:45 AM - 10:45 AM

MTECH FORUM:
Cybersecurity

Details to be announced.

         
 

10:45 AM - 11:30 AM

MTECH FORUM:
Innovations in Mortgage Servicing Technology

Details to be announced.

         
 

11:30 AM - 1:30 PM

Women in Housing Leadership Awards Luncheon
Join Five Star in celebrating the tremendous achievements of remarkable businesswomen whose contributions continue to impact the housing and mortgage servicing industries. Meet this year's outstanding Women in Housing finalists and hear from a selection of industry-leading woman executives during an exclusive panel delving into the struggles and triumphs they have encountered while building their careers within our industry.

Lunch | 11:30 a.m.
Awards Program | 12:00 p.m.