Registration Open*
Upon your arrival, make your way to the Five Star Registration & Hospitality Desk located on the 3rd floor to retrieve your registration materials. The dedicated team will be available to assist you in confirming the locations for conference events and addressing any inquiries you might have.

*Registration is open for certificate class participants, exhibitor setup, and early arrivals. Exhibit Hall and other conference functions outside of the designated classes will not be open until Tuesday.
 

Broker Master Class
OPEN TO ALL ATTENDEES
    - Five Star Members | $750 Add-on*
    - General Admission | $1,200 Add-on

Our Broker Master Class will provide you with the information you need to thrive as a broker. Unlike other classes, this is not about how to become a broker, but how to be a successful one.  It's a holistic program that includes: 

• Nuts and bolts of Business Management
• Technology – project management, marketing, expenses tracking
• Best practices for running your business
• Mental health & work-life balance
• Team Building 
• Customer Service
• Marketing

    

Open to all conference registrants. Limited seating. RSVP required.
Select class during registration or modifying registration to purchase and RSVP. 
*Five Star Member email addresses will trigger special member pricing.
 

REO Certification Course - Part 1
OPEN TO ALL ATTENDEES
    - Five Star Members | $750 Add-on*
    - General Admission | $1,200 Add-on

The FORCE Education Committee is proud to share their hard-earned skills and knowledge with new or returning REO agents in this unique REO Certification course. Learn first-hand from FORCE members how to deal with the challenges and difficulties associated with working in the REO market. Our veteran instructors will guide you through the full scope, from the BPO to rehab to close.

    

Open to all conference registrants. Limited seating.
Part 1 and Part 2 are included in the 8-hour certification course spanning across two days.
Select add-on during registration or modifying registration to purchase and RSVP. 
*Five Star Members email addresses will trigger special member pricing.
 

FORCE Welcome Reception  
Open to all agents, this reception hosted by the FORCE will serve as a pre-conference gathering of agents. This is a great chance to build a network of referrals, make connections prior to the bustle of conference, and learn more about the FORCE. 

Registration & Hospitality Desk Open
Stop by the Registration & Hospitality Desk to retrieve your registration materials when you arrive. The onsite team will be available to provide assistance or address any inquires throughout the conference.
 

Legal League Default Servicer Certification - Level I
LEGAL LEAGUE MEMBERS, INVITED GUESTS & LENDERS/SERVICERS ONLY
    - Lenders & Servicers | $400 Add-on
    - Employees & Invited Guests of Legal League Members | $50 Add-on

Receive certification and gain a full understanding of the full default servicing process, from beginning to end, so that you are better equipped to fulfill your role. During this in-person class, top attorneys will provide insights into the most important aspects of servicing and other relevant industry skills, including:

• Bankruptcy 101
• Advanced Bankruptcy
• Foreclosure 101
• Judicial vs. Non-Judicial
• Boarding/Independent Verification
• How to Be a Witness
• How to Sign Documents
• Documenting a Servicing File

After this Legal League certification, you will be more valuable to your clients and peers, as well as more confident in your work.

RSVP required. Select class during registration or when modifying registration to RSVP.
Class purchase option will appear for Legal League members and approved Lenders & Servicers when email address is entered.
 

REO Certification Course (continued) - Part 2
OPEN TO ALL ATTENDEES
    - Part 1 and Part 2 are included in the fee for the 8-hour course

The FORCE Education Committee is proud to share their hard-earned skills and knowledge with new or returning REO agents in this unique REO Certification course. Learn first-hand from FORCE members how to deal with the challenges and difficulties associated with working in the REO market. Our veteran instructors will guide you through the full scope, from the BPO to rehab to close.

Completion of both parts is required to gain access to the online assessment.
 

Exhibit Hall Open
Opportunities are endless throughout the exhibition area. In the central thoroughfare outside the ballrooms, experience product demos and engage with vendors to cultivate your network. Connect with industry leaders that can help build your business to last. 

Servicer Leadership Summit
This is a private meeting between top servicers and Legal League leadership. Discussions will hinge around key areas of improvement and the collaboration needed to provide meaningful solutions. 

Invited servicers and Legal League leadership only

Keys for Life Opening Luncheon 
Kick off your Five Star Conference experience at the Keys for Life Opening Luncheon! Hear from Stanley C. Middleman, President and CEO of Freedom Mortgage Corporation, during an exclusive discussion on the current State of the Industry, celebrate the 2024 Lifetime Achievement Award recipient, and honor United States military veterans during a special presentation. Open to all participants, this luncheon serves as the initial assembly, establishing the foundation for the entire conference and will unveil the newly added silent auction dedicated to supporting veterans. Attendees will gain insights into maximizing their Five Star experience and identify the most beneficial sessions to attend throughout the week.

PRESENTED BY

FORCE Rally 
FORCE MEMBERS & INVITED ASSET MANAGERS ONLY

The market landscape is changing. Despite easing inflation and interest rates, the uncertainties of an election year leave many questions about where the market is headed in the months and years ahead. You need to know what to expect and how to prepare. The 2024 FORCE Rally will bring you relevant content, top-tier speakers, and exclusive insights so you can evolve your business to the next level amidst an unpredictable and tumultuous economic landscape. 

RSVP required

Property Preservation Forum 
Property preservation remains a critical tool in helping prevent blight and ensuring properties are returned to the market for future homebuyers, but economic conditions continue to level headwinds at professionals within this space. Join us as field services companies and their servicer clients provide insights into the current trends and challenges within property preservation. 

Legal League Default Servicer Certification - Level II
LEGAL LEAGUE MEMBERS, INVITED GUESTS & LENDERS/SERVICERS ONLY
    - Lenders & Servicers | $400 Add-on
    - Employees & Invited Guests of Legal League Members | $50 Add-on

The next level of Legal League certification is structured into two vital components. The first portion will cover important regulations, policies, and governmental agencies that impact the work of servicers. The second portion focuses on complex issues that require more specialized knowledge. Topics in this certification include:

• The Real Estate Settlement Procedures Act 
• The Truth in Lending Act
• Fair Debt Collections Practices Act
• Consumer Financial Protection Bureau
• Loss Mitigation
• Natural Disasters
• Estoppel
• Advances/Taxes
• Title Issues

RSVP required. Select class during registration or modifying registration to RSVP.
Class purchase option will appear for Legal League members and approved Lenders & Servicers when email address is entered.
 

Opening Night Reception 
Make the most of your Five Star Conference experience by joining industry elites at the Opening Reception, hosted by Xome. Seize this invaluable opportunity to network with clients and fellow professionals to explore potential new partnerships at the Omni's Texas Spice. 

PRESENTED BY

Registration & Hospitality Desk Open
Visit the Five Star Registration & Hospitality Desk to check-in and collect your registration materials when you arrive. The team will be on hand to assist and answer any questions you may have.
 

Breakfast
Start your day off right with a delicious breakfast!

Exhibit Hall Open
Meet with vendors who can help enhance your business in the Exhibit Hall. Grab a beverage and network with the industry's top talents and innovators.

Five Star Academy Class Pass - Powered by the FORCE
OPEN TO ALL ATTENDEES
    - FORCE Member Class Pass - $250
    - Non-FORCE Member Class Pass - $500 

The FORCE is offering eight courses that are open to anyone attending the Five Star Conference. Six classes will be offered in the morning and six in the afternoon, with four classes repeating to provide flexibility and opportunity to attend all classes.
Purchase of Class Pass is required for admittance and includes access to all classes listed below. 

    

These classes are designed for agents and brokers, but they are open to all attendees. 
Select Class Pass add-on during registration or when modifying registration to purchase.
Five Star Member email addresses will trigger special member pricing. 
 

Property Preservation Executive Forum Member Breakfast
With representation from the nation’s most prominent field services companies, the Property Preservation Executive Forum (PPEF) member meeting is designed to bring together property preservation executives and leading mortgage servicers for transparent conversations about the state of the industry and interactions with clients.

RSVP required

Open only to members of the PPEF membership group and Five Star invited guests.
 

MTech Forum 
Join us as a host of tech and subject-matter experts take a deep dive into how technology is driving our industry forward but also creating hazards that must be addressed and accounted for as we move forward. Speakers and panelists will take us on deep dives into topics such as artificial intelligence, cybersecurity, and mortgage servicing technology innovations. 

FORCE Connect 
FORCE MEMBERS & INVITED ASSET MANAGERS ONLY

This is an opportunity for intentional and structured networking, with scheduled, 5-minute meetings between active Asset Managers and FORCE agents and brokers. Asset Managers who are seeking new expert agents can host a table during this event and accept meeting requests from agents that fit their needs and criteria. FORCE agents can submit requests to meet with attending Asset Managers that need their unique skills.

Lunch
Take a break and refuel over lunch, then hit the Exhibit Hall to learn what products and services can help you in your business.

Single-Family Rental Roundtable
Investors, service providers, and subject-matter experts will explore how volatile factors such as inflation, escalating interest rates, and affordability concerns impact the ongoing growth and investment opportunities in the single-family rental market. Don’t miss critical discussions that examine the current state of the single-family rental industry, covering topics from lending strategies to property management, tech tools, build-for-rent demand, and much more.

Mortgage Servicing Forum
From loss mitigation to navigating compliance concerns and the potential industry impact in an uncertain election year, the Mortgage Servicing Forum brings together top mortgage servicing executives and government representatives to discuss the challenges facing our industry and determine the best paths forward. 

HOSTED BY


 

The Five Star Block Party 
A new way to connect and network with clients, the Five Star Block Party takes the festivities to the streets on the second night of the conference. Outside in front of the hotel, the backdrop of the Dallas skyline and lively entertainment will provide a vibrant setting open to all attendees to enjoy. Lining the block, the Restaurants on Lamar will host sponsored gatherings adjacent to the Block Party where convenience and ambiance creates the perfect balance for an incredible night of networking and exposure.   

Registration & Hospitality Desk Open
The onsite team will be available to provide assistance or address any questions you have.
 

Breakfast
Enjoy the tasty breakfast selections as you kick off your final conference day. Ask someone to meet you for breakfast to maximize your connection time.

Exhibit Hall Open
Visit the Exhibit Hall to connect with vendors and industry professionals on how they can help take your business to the next level. 

REO Asset Management Summit
PRIVATE EVENT FOR THE Xome® ASSET MANAGEMENT OPERATIONS TEAM ONLY

Join Xome® and fellow real estate professionals to explore challenges and opportunities in today’s low REO environment. Engage in meaningful discussions about the current landscape of REO properties and strategies to create more value and revenue. Gain practical insights on optimizing REO asset management, including effective handling of assignments, repairs, and closing processes. Connect with industry peers, share best practices, and elevate your REO management skills at this exclusive gathering for real estate agents.

    

This is a private event for the Xome® Asset Management Operations Team.
 

NPL Forum 
A new addition to this year’s Five Star Conference, the NPL Forum will tackle topics ranging from non-performing loans, foreclosures, bankruptcy, and the buying and selling of distressed assets. Hear from a diverse array of speakers ranging from servicing executives to economists as they guide you through the current headwinds and best practices within the non-performing assets arena.

DEI Table Talks
INVITATION ONLY

Invited industry leaders will connect and participate in purposeful conversations with professionals dedicated to advancing DEI within their organizations and the mortgage industry, Hosted by the American Mortgage Diversity Council (AMDC), leaders will engage in small, interactive topic-centric discussions led by AMDC members on topics including:

• The state of DEI in the mortgage industry
• How to keep up momentum and rekindle energy
• Defining the correlation between DEI and driving revenue  

Discover new compatriots and reconnect with colleagues during this dedicated networking time.

To request attendance, contact memberships@thefivestar.com. 
 

Women in Housing Leadership Awards Luncheon
Join Five Star in celebrating the tremendous achievements of remarkable businesswomen whose contributions continue to impact the housing and mortgage servicing industries. Meet this year's outstanding Women in Housing finalists and hear from a selection of industry-leading woman executives during an exclusive panel delving into the struggles and triumphs they have encountered while building their careers within our industry.

Lunch | 11:30 a.m.
Awards Program | 12:00 p.m.

PRESENTED BY