Track 2: Industry Preparedness
Date & Time
Monday, September 14, 2020, 1:30 PM - 4:00 PM
Experienced subject-matter experts discuss how the industry can prepare for, react to, and learn from events that strain the system, ranging from economic downturns to natural disasters and, yes, an unprecedented pandemic.
1:30 p.m. - Managing the Strain on Servicing Systems: In the face of disaster, learn how to deploy tactical teams to impacted regions, assess and triage emerging needs, and provide counseling and resources for homeowners.
2:10 p.m. - Accounting for Market Fluctuations: Hear from experts who have successfully navigated the economic impact of both bear and bull markets—and learn how to come out ahead.
2:50 p.m. - Loss Mitigation Update: This session unpacks critical industry actions in response to homeowners' challenges in the wake of a natural disaster or health crisis.
3:30 p.m. - The Impact of Natural Disasters on Servicing: In what ways have the housing and mortgage industries evolved from recent disasters? What have we learned from past events to carry forward to future response plans?