Kerrie Crace is Director of Operational Initiatives at Brookstone Management with more than 20 years of experience in mortgage, banking, and default servicing. She is a distinguished executive known for her strategic vision and operational excellence. She oversees capacity monitoring and pipeline management for both new and existing client projects, ensuring that performance and quality standards align with client expectations. She collaborates closely with internal and external stakeholders to continuously refine processes. Before joining Brookstone Management, she held key positions at Wells Fargo Home Mortgage, where she excelled in conducting gap and root cause analyses across legal, compliance, operations, technology, risk, and various business lines.