Ingrid Jaschok joined Flagstar in 2023. Previously, Jaschok was an SVP at Citi, where she assisted the team with a startup of Vulnerability Remediation in the Global Technology areas. Prior to Citi, she served as the EVP of Online Auction Operations at Auction.com, where she managed merchandising to transaction servicing processing. Ingrid was an SVP at Freedom Mortgage prior to Auction.com, where she managed their nationwide call centers. Ingrid started her career with 16 years at Mr. Cooper, where she spent time in almost every area of the servicing business developing her leadership skills. Jaschok won a 2019 Women in Housing Leadership Award for Diversity & Inclusion while at Mr. Cooper. In addition, as part of her focus on diversity and inclusion, she started Mr. Cooper’s first Pride group. Jaschok is a graduate of Kent State University and holds a Bachelor of Science in Education degree.