Cheryl Travis-Johnson is EVP and COO of VRM Mortgage Services. Since joining VRM in 2008, Dr. Travis-Johnson’s leadership has distinguished VRM among clients and within the industry by successfully delivering non-traditional solutions to mitigate losses from non-performing loans. She has helped VRM become a solution provider for mortgage servicing solutions while preserving communities nationwide. She is responsible for developing and rolling out VRMU, which is one of the leading training vehicles for real estate professionals. Further, as a director on the board of PCV/VRM Seeds of Hope non-profit and the founder of the Council for Inclusion in Financial Services (CIFS), Dr. Travis-Johnson leverages philanthropy to support neighborhood stabilization efforts and financial literacy nationwide. Additionally, VRM launched the Mortgage Collective to provide thought leadership platforms for key decision makers to address industry pain points.